Store Policies

At Best Occasions Favors, we are dedicated to make sure your favors are the delight of your celebration.

Payment:
We accept Visa, Master Card, American Express and Discover Card. We also accept money orders payable to Best Occasions Favors.
We do not accept personal checks.

Important Shipping Information:
Damages:

At Best Occasions Favors we do our best packing item shipped. We will replace the item in the case of damage merchandise in shipment. If the item is discontinued or currently not available, we will issue you a refund. If you change your mind about an order that was place within 24 hours there will be a .00 charged for the re-routing of the merchandise.

Note: All orders must be inspected and all claims for damages must be made within 48 hours after the receipt of shipment.
All sales are final after the 48 hours period.

To provide the most economic and convenient customer service, we service our shipping through Fedex and UPS. All orders will be processed the second business day for shipment. For next day or second business day shipping (express service) , please contact us for additional charges.

During the holiday seasons and other peak holidays, shipping may be delayed. You will be notified of an order tracking number after your order is purchased.

Shipping schedule for FedEx/UPS Ground Packages are as Follows:
East Coast: 1-3 business days
Mid West: 4-5 business days
West Coast: 5-6 business days
Puerto Rico: 6 business days
Hawaii: 7 business days

Shipping And Charges chart within the United States (excluding Puerto Rico and Hawaii) Sorry we don't ship any of our company items outside the UNITED STATES due to extra Fees, Taxes and Charges other then the ones our company applies.

Order Amount	Freight Rate
$0 to $10.00	$7.95
$10.01 to $50.00	$10.95
$50.01 to $100.00	$14.95
$100.01 to $200.00	$16.95
$200.01 to $300.00	$26.95
$300.01 to $400.00	$36.95
$400.01 to $500.00	$46.95
$500.01 to $600.00	$56.95